1. Introduction & Scope
AGL Drone Imagery LLC (“AGL,” “we,” “us,” or “our”) is committed to protecting the privacy and security of information collected through our website, communications, and operational activities. This Privacy & Data Handling Policy explains how information is collected, used, stored, and protected when individuals interact with AGL Drone Imagery LLC.
This policy applies to:
Visitors to our website
Clients and prospective clients
Individuals who communicate with us electronically or in person
Information associated with aerial data collection services and related deliverables
This policy reflects AGL’s commitment to responsible, professional, and transparent data handling practices.
2. Information We Collect
AGL Drone Imagery LLC collects limited information necessary to operate its business and deliver services.
Information You Voluntarily Provide
Name
Email address
Phone number
Property or project location details
Project-related communications or service requests
Automatically Collected Information
When visiting our website, certain technical information may be collected automatically, including:
Internet Protocol (IP) address
Browser type and operating system
Pages visited and time spent on the site
Referring website or link
This information is collected using standard website technologies such as analytics tools and server logs.
3. How Information Is Used
Information collected by AGL Drone Imagery LLC may be used to:
Respond to inquiries or service requests
Communicate regarding projects, scheduling, or deliverables
Improve website performance and user experience
Maintain internal operational, safety, and compliance records
Support legitimate business and documentation needs
AGL does not sell, rent, or trade personal information.
4. Cookies, Analytics & Website Tools
AGL’s website may use cookies or similar technologies to support basic functionality and analyze site usage. These tools help us understand how visitors interact with the website and allow us to improve performance and content.
Analytics data is aggregated and is not intended to personally identify individual users. Visitors may adjust browser settings to limit or disable cookies if desired.
5. Data Sharing & Third Parties
AGL Drone Imagery LLC may share limited information with trusted third parties only when necessary to:
Host or maintain website infrastructure
Securely deliver digital files and authorized project deliverables
Support communications, scheduling, or operational coordination
AGL uses secure third-party file delivery platforms to share authorized client deliverables. Information is shared only with individuals or entities approved by the client or project sponsor.
AGL does not sell, rent, or trade personal or project-related information.
6. Data Retention & Security
AGL retains information only for as long as reasonably necessary to support business operations, project documentation, compliance requirements, safety considerations, and internal records.
Project-related data, including imagery and visual deliverables, may be retained for documentation and operational reference unless otherwise required by contract, regulation, or written request.
Reasonable administrative and technical safeguards are used to protect information from unauthorized access or disclosure. However, no electronic system can be guaranteed to be completely secure.
7. Client Deliverables & Aerial Data
Aerial imagery, models, maps, and visual data products produced by AGL Drone Imagery LLC are generated for documentation, visualization, and informational purposes.
Deliverables are provided as visual references only
Deliverables are not intended for legal measurement, boundary determination, or survey-grade use
Data and deliverables are shared only with authorized parties
AGL handles client data and deliverables with care and professionalism.
8. Public Safety & Government Support
AGL Drone Imagery LLC may support public safety or government agencies when formally requested or authorized. In such cases:
Data collected is considered the property of the requesting agency
Information is shared only with that agency or its authorized representatives
No redistribution or secondary use occurs without written authorization
AGL operates strictly in a supporting role and does not assume command authority, custodianship beyond authorization, or independent release authority for public safety data.
9. User Rights
Individuals may request:
General information regarding the data we maintain
Correction of inaccurate contact information
Deletion of information when appropriate and lawful
Requests may be submitted using the contact information below. Certain information may be retained when required for legal, safety, or operational purposes.
10. Policy Updates
This Privacy & Data Handling Policy may be updated periodically to reflect changes in operations, technology, or legal requirements. Updates will be posted on our website and may be incorporated into official AGL documentation.
11. Contact Information
For questions regarding this policy or AGL Drone Imagery LLC’s data handling practices, please contact:
AGL Drone Imagery LLC
Email: info@agldroneimagery.com
Phone: 252-621-3006